Axello Event Registrations– Privacy Policy

Last updated: 24/03/2026

Axello (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Data We Collect

Account Information

• Email address
• Name
• Optional password (if not using OTP login)

Contact & Profile Information

• Club name
• Phone number
• Town and country

Competitor Data

• Name and optional year of birth
• Club name
• Town and country

Technical Data

• Cookies used only for session management
• Basic logs for security and debugging

We do not collect payment information.

2. How We Use Your Data

We process your data to:

• Create and manage your user account
• Enable event registration
• Communicate with you about your account or events
• Maintain platform security and performance
• Comply with legal obligations

We do not sell or share your data for advertising.

3. Legal Basis for Processing

Under GDPR, we process your data based on:

• Contractual necessity (providing the Axello service)
• Legitimate interest (security, fraud prevention, service improvement)
• Consent (optional fields you choose to provide)

4. Cookies

Axello uses strictly necessary cookies for session management and authentication. We do not use tracking, analytics, or advertising cookies.

5. Data Storage and Location

Your data is stored on servers located in the European Union. Axello.app operates from Bulgaria. We implement reasonable technical and organizational measures to protect your data.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we remove or anonymize your data unless retention is required by law.

7. Sharing of Data

We may share data with:

• Event organizers
• Service providers who host or maintain the platform (EU-based)
• Authorities when legally required

We do not share data with advertisers or unrelated third parties.

8. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (“right to be forgotten”)
• Restrict or object to processing
• Export your data (data portability)
• Withdraw consent at any time

To exercise these rights, contact privacy (at) axello (dot) app

9. Children

Axello is not intended for children. We do not knowingly collect data from individuals who cannot legally consent under applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes where required by law.

11. Contact

For privacy questions or GDPR requests, contact: privacy (at) axello (dot) app